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Principal and Operations Practice Leader
Jim is a principal and engagement manager with FMI.
With more than a decade of experience as an Army officer, Jim led operations in complex and challenging environments. Some of his roles included strategic planning, training across large organizations and command with honors. He refined these skills working for a national builder, repeatedly leading his teams to successfully integrate operations, sales and customer service.
Today, Jim is passionate about developing customized strategy and best-in-class operations with his clients. He applies practical experience with an in-depth understanding of leading lasting behavioral change in dynamic environments.
Jim earned a bachelor’s degree in quantitative economics from the U.S. Military Academy at West Point and a Master of Science in engineering management from the University of Missouri. Jim has completed post-graduate work with Cornell University in Achieving Competitive Advantage and is certified in Lean Six Sigma. He has served in leadership positions on various local and national nonprofit industry associations and is frequently invited to speak at industry events.