2021 and Beyond: Why Operational Excellence Matters

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What leadership skill set is 10 times more important in driving perceived effectiveness than others? And what skills are almost 50 times more important than hands-on tactical behaviors? Thinking strategically, composed of a set of critical leadership skills, is differentiating the top companies in the industry compared to others who never foster and develop this skill set in their leaders. How do these skills impact what happens on an annual basis in your own company?
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