2021 and Beyond: Why Operational Excellence Matters

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Industry Focus. Powerful Results.
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With continuing industry growth trends, labor and productivity challenges, and retiring boomers, it would be easy to maintain focus on addressing the opportunities and challenges of the here and now. The risk in remaining solely focused on the short term is that the industry will likely look and operate very differently in 10 years than it does today, and firms may find themselves on the outside looking in if they fail to study external trends and adapt their business models and approaches.
Featured Article:
Strategy in a Time of Industry Disruption
Steve Jobs introduced the iPhone on January 9, 2007, at the Macworld convention. Within five years, the product was responsible for more revenue than Microsoft as a company. When we think of industry disruption, these are the types of data points that come to mind.
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