How Strategic Planning Can Address the Different Realities of the Post-COVID World

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Industry Focus. Powerful Results.
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in this report
FMI Insights: Three Ways to Keep Your Clients From Defecting to the Competition
In this article, we provide insight into customer loyalty in the construction industry and
outline three successful strategies for turning passively satisfied clients into long-term fans
and promoters. Findings are based on decade-long research involving more than 5,000
industry stakeholders.
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